Smart Meter Maintenance
Training Excellence
Welcome to Starter Pack
Begin your journey in Smart Meter Maintenance with our comprehensive beginner-friendly training modules. Track your progress, earn achievements, and build expertise step by step.
Your Learning Progress
Track your advancement through the training modules
Overall Progress
Current Module
Assessments
Weekly Progress
Training Modules
Comprehensive curriculum designed for beginners
Introduction to Smart Meters
Learn the fundamentals of smart meter technology, components, and basic functionality.
Basic Maintenance Tools
Essential tools and equipment needed for smart meter maintenance and safety protocols.
Safety Procedures
Critical safety protocols and procedures for working with electrical systems.
Troubleshooting Basics
Common issues and basic troubleshooting techniques for smart meter systems.
Documentation & Reporting
Proper documentation procedures and reporting requirements for maintenance activities.
Final Assessment
Comprehensive assessment covering all training modules and practical applications.
Your Achievements
Milestones and accomplishments in your learning journey
Recent Achievements
First Module Complete
2 days ago
Successfully completed Introduction to Smart Meters
Safety Expert
1 week ago
Passed Safety Procedures with 100% score
Quick Learner
2 weeks ago
Completed first 10 hours of training
Additional Resources
Supplementary materials to enhance your learning experience
Study Guides
Downloadable PDF guides for each module with key concepts and checklists.
Download All GuidesReady to Continue Your Journey?
Keep building your expertise in smart meter maintenance. Continue with your current module or explore additional resources.
Training & Mentoring Forms
Date:
New Starter Training Log
New Starter must undertake a minimum of 20 jobs covering all aspects of Meter Health, i.e Gas Handling, Powercycle, Callisto etc.
| Date | MPAN/MPRN/Training Centre | Job Type | Mentor/Trainer Name | Job Task | Description of Actions |
|---|
Mentoring Operational Sign-off Sheet
During my period of mentoring I can confirm that I have been shown the following to ensure I can complete my day to day activities correctly and efficiently whilst working on the Smart Maintenance contracts.
| Process? | Mentee Signature | Mentor Signature |
|---|---|---|
| How to complete van inspection log and I know when to do my inspections | ||
| How to complete a job on the handheld device | ||
| How to scan and return products to bybox (including waste if applicable) | ||
| How to access procedures, bulletins and RAMs on Stay connected | ||
| How to access teams and files contained within teams | ||
| How to order stock via Bybox | ||
| How to order tools and equipment/PPE | ||
| How to apply for annual leave |
Once complete, this form should be sent to itacs@morrisons.com along with your New Entrant Form and Mentor Feedback Form.
New Entrant Induction Sign-off Sheet
During my Induction I can confirm that I have Completed the following to ensure I can complete my day-to-day activities correctly and efficiently whilst working on the Smart Maintenance contracts.
| Process? | Trainee Signature | Trainer Signature |
|---|---|---|
| Successfully completed the colour deficiency test (Ishara test) | ||
| Successfully passed Drug and Alcohol test | ||
| Successfully passed roadside eye test | ||
| Been issued a Tablet/Phone and been given guidance on log in and set up. Teams, Outlook, One drive, Stay connected, One FS | ||
| Been issued a vehicle and have covered, Samsung, safety inspection, Mobile phone usage, fuel card, usage scope, etc | ||
| Been issued Tools, Consumables and PPE and completed checklist | ||
| Understand how to access Company procedures and processes. Inc COSHH | ||
| Risk assessments, SHEQ Induction | ||
| Working at Height | ||
| Safe/Correct use of PPE | ||
| SMIS-Customer care, GDPR, Doorstep protocol |
Mentoring Feedback Form
Job Types Completed
| Job Type | Completed (Y/N) |
|---|---|
| BGth |
|
| B6G (Meter Health) |
|
| SPEIR |
|
| Callisto Non Comms |
|
| We Battery Exchange (BEX) |
|
| B6G Surveys |
|
| Powercycles |
|
Mentor Comments
Areas for Future Focus
Once complete, this form should be sent to itacs@morrisons.com
E-Learning Training Confirmation
I can confirm that I have put the 6 Day numbers into the myworks phone:
E-Learning Topics
MDS Phone Numbers
| Department | MDS Number |
|---|---|
| Incident line | |
| Technical Help | |
| IT Helpdesk | |
| Breakdown/Emergency |
Accept and breakdown/Emergency numbers (vehicle, vehicle, computer):
M GROUP Training & Mentoring Forms – Professional Documentation System
For technical support, contact: itacs@morrisons.com